NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
WIFI dropping, hard wired PC still works - RBR50
Route will drop WIFI and satellites frequently - My PC attached via network cable has internet access - but both Orbi satellites and all wifi attached devices are dropped. this is happening 2-3 time...
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).