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Forum Discussion
WIFI dropping, hard wired PC still works - RBR50
Route will drop WIFI and satellites frequently - My PC attached via network cable has internet access - but both Orbi satellites and all wifi attached devices are dropped. this is happening 2-3 time...
The distance between the base router and satellites are too close. 30 feet is recommended in between them to begin with depending upon building materials. I have mine at 40 feet in between. Wood and dry wall contstruction.
wesseljc wrote:
netgear RBR50 - 2500 Square feet, two satelites - one is 15 feet away with direct line of sight, second is also 25 feet away - but on second floor. Main computer is hard wired to router and when the wifi goes down there is still internet connection through PC. There are neighboors nearby with WIFI but this is a stand alone residence - no one within 100 feet.
During last outage - I checked error log - which displayed the following: "Critical (3) - no ranging response received - T3 time out"
I have set 2.4 Ghz channel to 1, 5GHZ channel is set at 48
Disabled MU-MIMO
Disabled IPv6
Have removed the satellite which was 15 feet away. Did not fix the issue
re-istalled the original RBR50 - and now service is worse.
Still have connectivity through hard wired PC throughrouter - but wireless is inconsistent and dropping.
work and family are seriously being disrupted right now. this log and reply every 24 hours is not solving the problem - please escalate to next tier or level.
additional info - router now has a solid magenta color showing -
What ISP service do you have?
Are you using the RBR50 or the CBR40?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?I have switched back to the RBR50 - I am not familiar with how to check for "unused channels".
Question for FURRYe38 - are you with Netgear support? Or is this a general community?