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Forum Discussion
WiFi dropping (LAN is fine)
Hi all, I purchased this system in November to resolve WiFi signal at the back of the house. I have absolutely fantastic signal now but unfortunately within the past 2 months I’ve been having sporadi...
Hi there,
The firmware page looks fine, all 3 are saying “no new firmware available”. I have yet to check this during the droppage though. Most times I fire up the app via remote management and check the status of the satellites (which are green).
I will check this tomorrow though when it drops again.
The firmware page looks fine, all 3 are saying “no new firmware available”. I have yet to check this during the droppage though. Most times I fire up the app via remote management and check the status of the satellites (which are green).
I will check this tomorrow though when it drops again.
If you have good backhaul connection and there's no WiFi drops right now, that's a good sign. Yeah, check it again when WiFi starts dropping...
- Sorry for the delayed reply, I had no drop outs yesterday but it seems to have started again today at 6:33pm.
I checked the firmware page and the router says “no new firmware” but both satellites were sitting on “please wait...” which I guess means it couldn’t talk to them.
WiFi came back up 12mins later but I did capture a log file in the run up which is attached.
As for the satellite 1 being too close, I’m in doubt that would be the problem.. the house is old so the materials are thick and with a ceiling and wall I would imagine his would add up to about 30ft. I never had this issue in the first couple of months.
WiFi came back up 12mins later but I did capture a log file in the run up which is attached.
http://i68.tinypic.com/25s62l0.jpg
I’ve changed 2.4Ghz channel to 11 so we’ll see how that goes. Also, does 20/40 coexistence under 2.4Ghz settings make much different if it’s on/off?Try the suggestions to see if anything helps. Hopefully migth help setting a manual channel.
Unchecking 20/40Mhz sets the channel width to 40Mhz only. So if you don't have any older wifi devices, mainly B and G mode devices that only support 20Mhz, then you can set 40Mhz only. If you do have older devices that only support 20Mhz, then you may need to leave 20/40Mhz enabled.
What version is currently installed on the RBS and RBR?
SW_ wrote:
Do you still remember the good old firmware version prior to this WiFi problem?I don't unfortunately.. only that it must have been about 3 updates ago as I usually do it via the app when it says it has new firmware available..
SW_ wrote:
I would restore transmit power back to 100% unless it causes problem. Keep Daisy-Chain disabled if your Satellites are within WiFi range of the Router. Also verify that Daisy-Chain is disabled in each Satellite, check status in Satellite/debug.htm page.I would keep MIMO/WMM enable unless there's a good reason to disable those features, like some old clients can't connect to WiFi network. Based on what you wrote, you didn't have any specific client with this problem.
I've turned the power back up and re-enabled MIMO/WMM. I check the debug pages of the satellites and both have daisy-chaining disabled as per the attached screenshot.
SW_ wrote:
If/When you are running out of option, you can try the nulcear option, Factory Reset and reconfigure everything all over again. Before you take that route, try to play around with your Satellite placement if possible.Nuclear option was actually one of the first things I tried! :) from experience I usually try factory resets but this didn't seem to change much sadly..
I'll try play around with Satellite locations tomorrow and the tips from your other post regarding using the mobile phone before placing the satellites. I really do appreciate all your help by the way!
FURRYe38 wrote:
Try the suggestions to see if anything helps. Hopefully migth help setting a manual channel.
Unchecking 20/40Mhz sets the channel width to 40Mhz only. So if you don't have any older wifi devices, mainly B and G mode devices that only support 20Mhz, then you can set 40Mhz only. If you do have older devices that only support 20Mhz, then you may need to leave 20/40Mhz enabled.
What version is currently installed on the RBS and RBR?
Ok I'll leave co-exist on then as I know I have some older WiFi devices lingering.
Also, 2.3.1.48 is installed on both RBS and RBR
... both satellites were sitting on “please wait...” which I guess means it couldn’t talk to them.
...
...the house is old so the materials are thick and with a ceiling and wall I would imagine his would add up to about 30ft...
The log also confirmed your Satellites lost their backhaul connections in that window, which caused all their attached devices to request/renew IP addresses respectively. It's possible that it's a result of Orbi/Satellites backhaul signals have gotten weaker ever since.
Do you still remember the good old firmware version prior to this WiFi problem?
Lyenyo wrote:
... I’ve disabled daisy chaining, MIMO, WMM, lowered WiFi transmit power to 75%,
I would restore transmit power back to 100% unless it causes problem. Keep Daisy-Chain disabled if your Satellites are within WiFi range of the Router. Also verify that Daisy-Chain is disabled in each Satellite, check status in Satellite/debug.htm page.
I would keep MIMO/WMM enable unless there's a good reason to disable those features, like some old clients can't connect to WiFi network. Based on what you wrote, you didn't have any specific client with this problem.
Backhaul WiFi signal seems to be weaker in all these later firmware iterations post v210. For example, my backhaul was fine with v210, it became unstable post upgrade. I had to move one of my Satellites closer in order to restore stable/good backhaul connection. Distance between Orbi/Satellite can be an illusion if you have thin/thick walls in between. :-)
If/When you are running out of option, you can try the nulcear option, Factory Reset and reconfigure everything all over again. Before you take that route, try to play around with your Satellite placement if possible.
Here is an example of how I managed my Satellites placement.
