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Forum Discussion
wifi dropping,
Hi all I have read through some of the posts already posted on here to help fix my issues, with no success. I am sorry if this is duplicated some where............ Here is my situation....... ...
Your home hub would be a router here. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
I would try option #2 first.
I would change out the CAT5 cable for CAT6 cable. I recommend running same CAT level for all cabling.
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
Hi Furrye38
thank you soooo much for the info, I really appreciate your time in responding.
i have spent at least 5 hours today,what feels like me going round and round in circles and achieving nothing.
i really hope it works as I love the thought of every room having Wi-fi, the ring cameras connecting with good reception etc. And I would like to put an outdoor orbi in the garden.
I will pick up some cat 6 network cables tomorrow. I will then go for option 2 as you have recommended..
BTW....
I have just got my hands on a TP-link ac1200 modem router, model number. Archer VR400,,,,,, would this be better to use instead of the Bt smart hub 2 or does it not matter about what the orbi is 'plugged" into ?
EIther model will work. However since these modems have a built in router already, these either need to be bridge fully do the Orbi router is the only router online, or try option #2 with the modem and Orbi router, or you'll need to configure AP Mode in option #3.