WiFi Drops / Disconnects (Orbi RBK50 AC3000)

ramair02
Aspirant
Nov 10, 2020
FURRYe38 wrote:
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

Basements are not recommended places for wifi routers. Concrete and steel inhibits wifi signal travel and good performance.

30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
Firmware: V2.7.0.70
Verizon FiOS ONT: I-211M-L

Unfortunately, the basement is my only choice since that is where Verizon installed the ONT and the house doesn't have ethernet wiring to any other location.

The distance between my RBR and RBS is at least 30 feet.
- FURRYe38
  Guru - Experienced User
  Nov 10, 2020
  If you turn OFF the RBS, does the problem continue?
  
  Any Wifi Neighbors near by? If so, how many?
  
  One User Experience/Configuration:
  https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
  
  Has a power off for 1 minute then back on been performed since last update?
  Has a factory reset and setup from scratch been performed since last FW update?
  
  There is a more recent FW update for v2.7x on NG update web site...
  - ramair02
    Aspirant
    Nov 10, 2020
    If I turn off the RBS, I still experience the dropouts.
    
    I do have neighbors close by. My home is in a suburban neighborhood. I've attached pics from WiFi Analyzer.
    https://photos.app.goo.gl/6iHWMTRcA5YVa9Vh9
    
    I have factory reset and set up from scratch. I will check for a firmware update. It didn't find one when I last checked a couple of days ago.

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WiFi Drops / Disconnects (Orbi RBK50 AC3000)