NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Wifi goes OFF everytime I reboot the router
When i reboot my router the wifi network goes off (see the attached screenhot). Also network password is a 10 digit password mix of alphabets, numbers and special characters but the admin screen onl...
I have the same exact issue. Orbi 2.1.1.6 broke my system. Wireless broke after update. Could not turn it back on without factory reset. Any changes i made after reset would break wifi again. I went back to the previous firmware, 2.1.1.2 for now.
I would say your firmware was not updated properly in the first place. You have a broken config and the lower firmware is just masking it. You should update all over again taking care to update satellites first and then the Router after with the proper firmware for each device.
If it's still broken you need to reset to factory defaults and re-setup everything.
I have the same exact issue...I have spent over 2 hours with Netgear Support.
- Factory Reset both Router/Satellites - Firmware v2.1.1.16
- Went through the whole process of setting it up - But once you make any changes - Bam Wifi stops
- Factory Reset both Router/Satellites - Firmware v2.1.1.12 (hard wired)
- Went through the whole process of setting it up - Again make one change - Bam wifi stops
- Factory Reset both Router/Satelllites - Upgrade back to current v2.1.1.16 (hard wired)
- Then support had me go in to Advance Setup - Wireless Setup and uncheck both - Enable Wireless SSID (2.4/5Ghz) - Apply and Close current page.
- Wait 2 mins - Go back into Advance Setup - Wireless Setup and re-check both SSID options again
- Still showing Warning no wifi even though SSID is enabled.
Still working with Support but will update if I get any further.
-------
UPDATE: There have been several others have
FYI - update:
There have been other reports of firmware not working and causing wifi to not work (SSID). Got this booted up to Level2 support which we were able to recreate the issue. I have downgraded back to 2.0.0.74 but Satellite will not show connected even though I am able to connect to it via IP address on my network.
It's just a Big F-ing headache and I am asking for full refund/return of the device since the firmware bricked my device.
aaz Firmware is fine. See IT_fooly post. This is the issue.
aaz wrote:I would say your firmware was not updated properly in the first place. You have a broken config and the lower firmware is just masking it. You should update all over again taking care to update satellites first and then the Router after with the proper firmware for each device.
If it's still broken you need to reset to factory defaults and re-setup everything.
