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Forum Discussion
WiFi issues with cordless phones and Orbi
Hi community I have been experiencing wifi dropouts when a call is made or received on a cordless phone system. The phone are DECT 6.0 and operate at 1.9Ghz, brand new system. This happened with two...
Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Be sure any wireless phone system is placed far away from the RBR or RBS units...
WFH_Colorado wrote:Hi community
I have been experiencing wifi dropouts when a call is made or received on a cordless phone system. The phone are DECT 6.0 and operate at 1.9Ghz, brand new system. This happened with two different phone brands and seems to happen more frequently after I upgraded the firmware to 2.6.1.36 on Orbi router and 2.6.1.38 on satellite. Using cable internet with verizon router set to bridge mode. Has anyone seen similar behavior? Any suggestions? Thanks.
Thanks for reference. I'll take a look. The sepctrum analyzer is nice but I found that the android WiFi analyzer app or NetSpot is pretty good at seeing what's going on in the neighborhood. True, they won't look down to 1.9 and focus on 802.11 but it's informative. It's also surprising what OSX has to offer natively when you dig into "Open Wireless Diagnostics". I understand the comment about the DECT phone frequencies should not interfere but I can pretty reliably see the problem when my phone rings or there is an outbound call. I manually set to channel 10 and stayed away from 1 since it's the closest to the phones and I am not sure on the bandwidth or power of the phone. It may be a bit better. Maybe it's just coincidence but I did seem to get worse with the firmware update.
The huge difference between a spectrum analyzer and the WiFi tools is what they look for. WiFi analysis detects only WiFi packets.
Spectrum analyzer displays any sort of signal within the frequency band it is set for. Things like microwaves,, bluetooth, and 2.4G cordless phones do not show up on WiFi monitors, but appear on spectrum analyzers.
The base station for my Panasonic DECT 6.0 is about three feet from my Orbi router. It has a bluetooth capabiility to link cell phones to the Panasonic handsets which I am not using. Is this an option on yours?
Yes; it is an option since I am going through remodel now anyway. Why so close between base and orbi? Maybe your just suggesting that the diistance does not matter. Most seem to recommend staying as far away as possible. The VTECH VS112 has the same capabilities although I am not using the BT. Probably unrelated but wifi analyzer shows an intermittent booming signal on channel one. I have the mac address for it so I am chasing that down to see if it's something like my chromecasts or TV.
