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Forum Discussion
WFH_Colorado
Jan 23, 2021Tutor
WiFi issues with cordless phones and Orbi
Hi community I have been experiencing wifi dropouts when a call is made or received on a cordless phone system. The phone are DECT 6.0 and operate at 1.9Ghz, brand new system. This happened with two...
WFH_Colorado
Jan 24, 2021Tutor
Interesting. VOIP via xfinity. Would be interested in hearing about that potential issue. As a datapoint, I somewhat recently switch to xFi modem to get the 1GB I was not utilizing, I don't recall if issues happened about then but first set it up not in bridged mode and just let the router get an IP from the modem. I switched to bridged thinking that the radio on the modem could have been the problem but it may still be serving up xfinitywifi, I toggled that with no apparent change.
Shot in the dark here... maybe a DSL filter on the backside of the modem?
CrimpOn
Jan 25, 2021Guru - Experienced User
WFH_Colorado wrote:Shot in the dark here... maybe a DSL filter on the backside of the modem?
My Panasonic cordless is also VOIP (Spectrum voice from the modem). I would think if line filtering is required,it would be internal to the modem. Certainly should not hurt.
I am confused again.
- Is the ISP AT&T or Xfiinity?
- This same thing happened with a different brand of cordless phone? (WiFi dropout when the phone is used. Every phone? Just one particular phone?)
- Any luck figuring out that 'rogue' 2.4G access point on channel 1? If your Orbi is on channel 10 that should not cause any overlap.
- WFH_ColoradoJan 25, 2021Tutor
The ISP is xfinity. The issue was happening with both new VTECH and old panasonic. I have not fully debugged the channel 1 signal problem yet. Wiill keep you posted. Thanks for all the suggestions.