NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Wifi Mesh RBK44 intermittent connection issues
I have a Wifi Mesh (RBR44). It has worked fine for more than a year. But since a few weeks, the connection frequently fails. It's an intermittent issue, without a recognizable pattern. It's working fine, then the connection is lost for a few minutes, then it returns back.
If I unplug the Mesh and plug it in again, it works again.
I tried a whole day without the Mesh (with obviously a slower connection), and then it works fine.
Any idea? Is there logging that I can enable to trace the cause?
1 Reply
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Is Armor or Circle enabled on the RBR?
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
