NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Carbs314
Oct 21, 2022Follower
Wifi not connecting to main SSID
I had a power failure and when my orbi came back the only way i can use Wifi was access the guest network i had setup. Every device in my house wont connect to the main SSID. I have rebooted the mai...
FURRYe38
Oct 21, 2022Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.