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Forum Discussion
nsrg
Jan 17, 2021Tutor
WIFI on Orbi RBR50/RBS50 network sporadic/slow/dead intermittently after >2y of good performance
Hello, I'm looking for any suggestions on things I might be missing. My problem is as in the title. I've had my RBR50 and 3 satellites RBS50 working wonderfully for just over 2 years. Over the pa...
FURRYe38
Jan 17, 2021Guru - Experienced User
Try setting manual channel 1, 6 or 11 on 2.4Ghz
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
You can find other speed diagnosis steps in the community faq: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-t-my/m-p/1982974/highlight/true#M7849
You might update to more recent FW version thats available;
v102 is available if your in the US Region:
nsrg
Jan 18, 2021Tutor
Thanks very much to the replies above. After a lot of time last night working on things, I still can't get reliable connections.
Furry, I looked at all the links you posted and changed to all the recommended/stable settings in one of those links... it made no difference or durable improvement.
I have toggled the 2.4 channel from auto to other channels and back, still no difference, also tried different 5.0 channels, no progress. I updated firmware to 2.7.2.102 on router and 3 satellites, no progress.
I have toggled daisy chain setting, but given a wired backhaul I don't know why this might make a difference (it didn't help regardless).
My place is approx 4500sqft, my router ranges maybe 30-50 feet from the satellites.
Recall that my setup was working very well for 2+ years, and I can think of no meaningful change in my devices or router or network that associates with the failure. Some of the details in my first post relate to this as well.
If anyone has any other ideas I'd welcome the suggestions? I have a few hundred bucks in these 4 devices and I'm a little worried I'm not going to salvage this anymore.
Thank you.
- FURRYe38Jan 18, 2021Guru - Experienced User
For 4500sq ft, maybe you have too much wifi going on thus too many RBS. Try the RBR and 1 or 2 RBS online only and see. I have a 5000sq ft home and the 1 RBR on 2nd level and 1 RBS in the basement covers the home nicely.
- vajimJan 18, 2021Master
FURRYe38 wrote:For 4500sq ft, maybe you have too much wifi going on thus too many RBS. Try the RBR and 1 or 2 RBS online only and see. I have a 5000sq ft home and the 1 RBR on 2nd level and 1 RBS in the basement covers the home nicely.
Too much WiFi?...
how so?.
- nsrgJan 18, 2021TutorI tried powering off satellites before... I tried powering down 2 of them now, it doesn't seem improved.
For what it's worth, this 3 satellite system was working for a long time.
Despite my house being 4500 sqft it is very spread out, and one is in the garage to cover that area and outside so I never perceived heavy overlap.
I do appreciate suggestions, though. Is there anything else I should be doing to troubleshoot?
Thanks