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Forum Discussion
Wifi Signal Lost from Orbi Daily - About to Return to Costco
Continue to have our WiFi stop working in the house at least once per day. Anything devices plugged into the Orbi router via Ethernet work fine. But Wifi completely stops for all wireless devices. Wa...
wrote:
I wanted to see if the switch from one satellite to another, or from the router to the satellite, would be seamless. Here's when i encountered this issue. During the Speedtest run, if i move from one floor to the other, the test would fail almost 2 out of 3 times. When that happened, even though my iPhone was still connected to the WiFi network, it would not be able to get out to the internet for a few minutes.
Another oddity i noted last night was - while my iPhone was still connecting to the WiFi network, my MacBook lost the connection after i made some changes to the Orbi configuration and it took a really really long time before it could re-establish a connection. Disableing and re-enabling WiFi on the MacBook did not resolve the issue.
I don't believe speed tests are designed to handle a change in AP during the middle of the test. They are designed to measure sustained throughput, and changing APs is certainly not a condition that supports sustained throughput.
I don't know how long a time you are talking about, but it's not surprising your MacBook lost connection after making changes to the router configuration. Most changes result in a reboot, which takes a couple minutes. The satellites take even longer than the router to come back up.
I should have been a little clearer. The Speedtest failures occurred in between the Download and the Upload tests. In the Speedtest app, it typically runs the Download first before proceeding to the Upload test. In my floor-to-floor tests, i would initiate the Speedtest run and while the Download test was in progress, i would move between floors. The Download test would always complete but the Speedtest app was unable to start the Upload test. Not sure if this makes any difference.
wrote:
I don't believe speed tests are designed to handle a change in AP during the middle of the test. They are designed to measure sustained throughput, and changing APs is certainly not a condition that supports sustained throughput.
I don't know how long a time you are talking about, but it's not surprising your MacBook lost connection after making changes to the router configuration. Most changes result in a reboot, which takes a couple minutes. The satellites take even longer than the router to come back up.
After making the configuration change, my MacBook was unable to re-connect to the WiFi network for close to 10 minutes even though the WiFi network was available (my two iPhones had no issue during that period). So i don't think this is a case of simply waiting for the reboot of the Orbi router and/or satellites because obivously some or all of them were providing the WiFi coverage.
Is there a free WiFi hotspot associated with your Comcast ? If so, try turning that off and see what happens.
wrote:
I should have been a little clearer. The Speedtest failures occurred in between the Download and the Upload tests. In the Speedtest app, it typically runs the Download first before proceeding to the Upload test. In my floor-to-floor tests, i would initiate the Speedtest run and while the Download test was in progress, i would move between floors. The Download test would always complete but the Speedtest app was unable to start the Upload test. Not sure if this makes any difference.
wrote:I don't believe speed tests are designed to handle a change in AP during the middle of the test. They are designed to measure sustained throughput, and changing APs is certainly not a condition that supports sustained throughput.
I don't know how long a time you are talking about, but it's not surprising your MacBook lost connection after making changes to the router configuration. Most changes result in a reboot, which takes a couple minutes. The satellites take even longer than the router to come back up.
After making the configuration change, my MacBook was unable to re-connect to the WiFi network for close to 10 minutes even though the WiFi network was available (my two iPhones had no issue during that period). So i don't think this is a case of simply waiting for the reboot of the Orbi router and/or satellites because obivously some or all of them were providing the WiFi coverage.I can move between APs on my Unifi WiFI system with no issues, but that's with an iPhone 7+ and the Ookla App. I don't know what you are using. In any case, I don't think most speedtest apps are intended to handle AP switching, so you shouldn't conclude anything is wrong from it. Better to test roaming by playing a movie or conducting a facetime or WiFi call.
Ten minutes is longer than it should take for your MacBook to reconnect, but the nature of your changes could have something to do with it. OSX handles WiFi differently than iOS also.
I wouldn't conclude your router is unstable from either of these results.