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Forum Discussion
WiFi Slow after 2-3 days until reboot?
I'm really at my wits end fighting with this Orbi System. I've read all the relevant forum posts I could find and am still struggling. I have 200 Mb/s service from Xfinity. Orbi RBR50 is connecte...
Like clockwork... 2 days after the last reboot and my WiFi speed is back down to 40 Mbps.
Any other suggestions?
Any other suggestions?
I would factory reset the RBR and RBS. Walk thru the setup wizard. After the system is setup, I would turn OFF the RBS and switch. Just test the wireless alone on the RBR.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
See if the RBR fails at two days. If it does, I would recommend returning the orbi system or ask NG support for an RMA.
mkfein wrote:
Like clockwork... 2 days after the last reboot and my WiFi speed is back down to 40 Mbps.
Any other suggestions?
Hi, thanks for the reply. I'm past Amazon's return window. How do I get in touch wiht NG support?
I did a hard reset 2 weeks ago, and setup the whole system fresh... which didn't solve the issue. I'd prefer not to do that again, unless there's something specific that I should change?
When the system slowed down last night I double checked the band and link rate of connected devices. Devices that were attached to the hub on 5GHz at a link rate of 800 Mbps maxed out at 40 Mbps. A quick reboot and everything was back to 180+ Mbps. So frustrating.
Ya sounds like this system needs to be RMAd.
Make contact here:
https://www.netgear.com/mynetgear/registration/login.aspx
File a support ticket.Thanks -- appreciate the help
Good Luck. :smileywink:
- After a week+ trying to register my router, support is telling me the hardware is no longer under warranty... But, offered me "free phone support". So, I guess I'll give that a shot?
In the mean time, I have now realized that the slow down only affects the main router. Devices connected to the satellite maintain speeds of >175 Mbps.
Any other ideas? I would make contact with a forum moderator and see what they can do for you:
mkfein wrote:
After a week+ trying to register my router, support is telling me the hardware is no longer under warranty... But, offered me "free phone support". So, I guess I'll give that a shot?
In the mean time, I have now realized that the slow down only affects the main router. Devices connected to the satellite maintain speeds of >175 Mbps.
Any other ideas?- What advanced wireless settings do you have?
>>ADVANCED>> Advanced Settings >> Wireless Settings
Can you please try disabling Implicit Beamforming if you currently have it enabled. - Implicit Beamforming, MU-MIMO, and fast roaming are all disabled.
How can I get in-touch with a moderator? I actually have the same issue. Also have RBR50, and the ISP is Spectrum.
I believe is a firmware issue that Netgear has to fix.
Its not going to be beamforming or any other feature, unless that feature is causing some sort of memory leak over time. My Orbi system does the same, and I suspect its my multicast devices (Google Chromecasts) that just blast the network with packets constantly. If turning on a feature would fix your problem, you'd have slowdowns right after factory reset, not 2 weeks after. This implies a memory / resource leak of some kind that needs to be correctly. Orbi tech support will be useless, because they are not capable of changing firmware where the problem lies.
spinkick wrote:.......... and I suspect its my multicast devices (Google Chromecasts) that just blast the network with packets constantly. .....
I also think that the issue buillds up gradually after reboot then this can be cause dby one of more of the attached devices.
The best way to find those "bad" devices is to do an elimination procedure, start by disconnecting all devices and see if you see the same issue then gradually attached the devices to Orbi. This can be a lengthy procedure but I can be the only way to find out those devices.
I tried isolating the issue to specific devices without success. I don't even have any google chromecast devices.
I actually managed to get my system to be stable for about a month... then Netgear pushed a new firmware update (V2.3.5.30) and I'm back to having to reboot every 2-3 days. About ready to bag the Orbi and try a competitor.
mkfein wrote:I tried isolating the issue to specific devices without success. I don't even have any google chromecast devices.
I actually managed to get my system to be stable for about a month... then Netgear pushed a new firmware update (V2.3.5.30) and I'm back to having to reboot every 2-3 days. About ready to bag the Orbi and try a competitor.
Did they push it or did you perform the update manually? I don't have it.
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.Has a factory reset and setup from scratch been performed since the last FW update?
mkfein wrote:I tried isolating the issue to specific devices without success. I don't even have any google chromecast devices.
I actually managed to get my system to be stable for about a month... then Netgear pushed a new firmware update (V2.3.5.30) and I'm back to having to reboot every 2-3 days. About ready to bag the Orbi and try a competitor.
- Is there any way to schedule a nightly reboot? I could not seem to find an obvious way to do that.
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
Has a factory reset and setup from scratch been performed since the last FW update?
Orbi doesn't offer scheduling...
mkfein wrote:
Is there any way to schedule a nightly reboot? I could not seem to find an obvious way to do that.
FURRYe38 wrote:What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.Has a factory reset and setup from scratch been performed since the last FW update?
mkfein wrote:I tried isolating the issue to specific devices without success. I don't even have any google chromecast devices.
I actually managed to get my system to be stable for about a month... then Netgear pushed a new firmware update (V2.3.5.30) and I'm back to having to reboot every 2-3 days. About ready to bag the Orbi and try a competitor.
You forgot.......Any Wifi Neighbors near by? If so, how many?
I'm also observing this behavior and have to reboot the device every couple days. This did not occur prior to V2.3.5.30.
Version 2.3.5.34 appears to be the latest version - release notes here - https://kb.netgear.com/000061420
https://www.downloads.netgear.com/files/GDC/RBK50/RBR50-V2.3.5.34.zip
It seems weird that the Orbi interface doesn't see a new update available, so I'm a little hesitant to apply it. Have you tried manually updating past 2.3.5.30?
Has a factory reset and setup from scratch been performed since last update? Try try this. I have mine on v40 currently.
mrbrew wrote:I'm also observing this behavior and have to reboot the device every couple days. This did not occur prior to V2.3.5.30.
Version 2.3.5.34 appears to be the latest version - release notes here - https://kb.netgear.com/000061420
https://www.downloads.netgear.com/files/GDC/RBK50/RBR50-V2.3.5.34.zip
It seems weird that the Orbi interface doesn't see a new update available, so I'm a little hesitant to apply it. Have you tried manually updating past 2.3.5.30?
I'm having this exact same issue and this has been a problem off and on for me since I got the system almost 1.5 years ago. For a while, it appeared that I was on a stable firmware where this wasn't an issue. Unfortunately, I don't recall which version that was. However, on V2.3.5.30, it's back and is incredibly frustrating. I really hope the automatic firmware upgrade goes away if Netgear can't make a stable firmware reliably. In any case, I just manually updated to V2.3.5.34 and have my fingers crossed. Anyone seen the slowdown issue with this latest firmware? It'll be a few days until I know for myself.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).Has a factory reset and setup from scratch been performed since last update?
apuddy wrote:I'm having this exact same issue and this has been a problem off and on for me since I got the system almost 1.5 years ago. For a while, it appeared that I was on a stable firmware where this wasn't an issue. Unfortunately, I don't recall which version that was. However, on V2.3.5.30, it's back and is incredibly frustrating. I really hope the automatic firmware upgrade goes away if Netgear can't make a stable firmware reliably. In any case, I just manually updated to V2.3.5.34 and have my fingers crossed. Anyone seen the slowdown issue with this latest firmware? It'll be a few days until I know for myself.
I have tried enabling and disabling all of those settings in the past with no luck. I have also done a complete factory reset and setup from scratch, also without any luck. Home size 4400 sq ft, satellite 45 ft away but I'm using a wired connection, Auto channel for 2.4 Ghz (have tried specifying channel in the past with no difference), plenty of wifi neighbors but I've tried specifying the least congested channels in the past with no difference.
In the end, I don't understand how changing these settings would change anything. Over and over and over again, I get great wireless performance (200mbps, which matches what I'm paying for from my ISP) for a few days and then the speed drops to 40 mbps. Wired internet speed never changes. So, I reboot the system and the speed immediately goes back to 200 mbps. 3-4 days later, rinse and repeat. If one of these settings were to blame, wouldn't my speed be crappy all the time and be unaffected by a reboot?
What is the Mfr and model# of the ISP modem the NG router is connected too?
You might try lowering the power output of the RBR from 100% to 75% or 50% and see.
apuddy wrote:I have tried enabling and disabling all of those settings in the past with no luck. I have also done a complete factory reset and setup from scratch, also without any luck. Home size 4400 sq ft, satellite 45 ft away but I'm using a wired connection, Auto channel for 2.4 Ghz (have tried specifying channel in the past with no difference), plenty of wifi neighbors but I've tried specifying the least congested channels in the past with no difference.
In the end, I don't understand how changing these settings would change anything. Over and over and over again, I get great wireless performance (200mbps, which matches what I'm paying for from my ISP) for a few days and then the speed drops to 40 mbps. Wired internet speed never changes. So, I reboot the system and the speed immediately goes back to 200 mbps. 3-4 days later, rinse and repeat. If one of these settings were to blame, wouldn't my speed be crappy all the time and be unaffected by a reboot?
I've had 2 different modems with my ISP over the last 1.5 yrs and same problem with both. The current modem is Motorola Model MB7220; however, wired connection is never slow, so it shouldn't be the modem or the ISP signal.
Lowering the power output of the RBR, never would have thought to do that. Why would the power output being at 100% contribute to poor wifi after a few days?
