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Forum Discussion
mkfein
Aug 02, 2019Star
WiFi Slow after 2-3 days until reboot?
I'm really at my wits end fighting with this Orbi System. I've read all the relevant forum posts I could find and am still struggling. I have 200 Mb/s service from Xfinity. Orbi RBR50 is connecte...
fc7737
Jan 09, 2021Aspirant
I have simiar problem.
I have Xfinity 100M internet service. My Orbi mesh router wireless attached devices become very slow speed every 7-10 days. They run less than 10-30mb/s when that happen. Wire attached devices are running fine.
After upgraded to V2.7.2.102, problem still exist... Now it happens consistanty every 2-3 days.
- FURRYe38Jan 10, 2021Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the Orbi system operating in Router or AP mode?What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satelliteWhat channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Not seen on Orbi AX.Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026You can find other speed diagnosis steps in the community faq: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-t-my/m-p/1982974/highlight/true#M7849
https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-port-forwarding-doesn-t-work/td-p/1984296/jump-to/first-unread-message
Has a factory reset and setup from scratch been performed since last FW update?
fc7737 wrote:I have simiar problem.
I have Xfinity 100M internet service. My Orbi mesh router wireless attached devices become very slow speed every 7-10 days. They run less than 10-30mb/s when that happen. Wire attached devices are running fine.
After upgraded to V2.7.2.102, problem still exist... Now it happens consistanty every 2-3 days.
- TbstephJan 11, 2021Star
Dear Furry - This thread has been going on for about 1.5 years. Why do you feel the need to post your same canned response to this issue? It is not helpful or very enlightening.
At this point I believe it is readily obvious the RBR 50 has a significant problem for some users regarding wifi speeds dropping for no apparent reason. This issue has continued to plague many users through multiple firmware updates. Turning on/off various setting, hard resets, etc. does nothing to solve this problem (As indicated by many posts herein.).
Sorry for the rant but the tone of your post seems to want to blame the user for something Netgear should analyze and provide a fix.
- FURRYe38Jan 11, 2021Guru - Experienced User
Post is for new users, not for ones that have already responded. Each new user may have a different system and configurations. So were asking for feedback from new users.
Thank you.
- fc7737Jan 14, 2021Aspirant
Hi Furry,
Thank you for your suggestions.
Yes, I have hard reset my Orbi every time I updated my FW.
NG online support suggested the following:
1. Select channel 11 for the 2.4 GHz and channel 48 for the 5 GHz.
2. In the WAN MTU Size field, enter 1479
After applied the changes, the wireless devices speed went back to 100M - possible due to wireless part got reset after config change.
However after 24-48hrs, my wireless devices speed went back to 25-30M...
I have provided my feedback back to NG support and waiting for reply..
- FURRYe38Jan 14, 2021Guru - Experienced User
Ok, thanks for letting us know. Ask about an RMA as well.
fc7737 wrote:Hi Furry,
Thank you for your suggestions.
Yes, I have hard reset my Orbi every time I updated my FW.
NG online support suggested the following:
1. Select channel 11 for the 2.4 GHz and channel 48 for the 5 GHz.
2. In the WAN MTU Size field, enter 1479
After applied the changes, the wireless devices speed went back to 100M - possible due to wireless part got reset after config change.
However after 24-48hrs, my wireless devices speed went back to 25-30M...
I have provided my feedback back to NG support and waiting for reply..