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Forum Discussion
Wifi Speed Stuck at 30MBPS on Orbi
Hey all,
For a long time I have been enjoying the Orbi's wifi system. I have up to 400MBPS download speed purchased, and I have been at that speed for a long time until now. Now, when I test the wi...
Hi - there's good news and bad news, I'm afraid. This is an occasional problem that some other users have experienced. It's not terribly common, but does crop up for some folk. See these threads:
The good news is that there is a fix. A Factory Reset solves the problem. Make sure that you have updated to the most up-to-date firmware (V2.1.4.10 on this page). Once the firware is updated (if not already) the use a paperpclip to push down the router reset button until the LED on the back of the router flashes amber, then after it stops flashing set it up from scratch again. Reset the satellite(s) as well.
The bad news is that the reset might not solve this problem for very long. It may come back.... However, I have now had two weeks of full speed since my last reset so I'm hopeful that the problem is fixed. Netgaear support are working with me to get the router log files if the problem reoccurs.
If it continues for you, get in touch with Netgear support. Either way, please keep us posted in this thread how you get on.
I spent $500; the router and two satellites, for this? Is there really not a true fix to this? I'm starting to regret buying this product.