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Forum Discussion

Tutor

Jul 12, 2017

wifi upload speed, ping value are strange

I use R8000 before, the download speed and upload speed is normal 150Mb/150Mb(down/up) ping time under 5ms, but i change to orbi, i use my new ipad, iphone 6s and iphone 6 plus to test the speed, the...

Troubleshooting

Sr. NETGEAR Moderator

Jul 13, 2017

Hello godseesad

Make sure you have the latest firmware you also may want to change the wireless channels see if that improves your wireless connection.

DarrenM

godseesad
Tutor
Jul 14, 2017
different versions of firmware, same result !
different channels, same result !
enable or disable MU-MIMO, same result !
enable or disable BEAMFORMING, same result !
factory reset n times, same result !

I spend 4XX to buy this one, very disappointed !!! :smileysad::smileysad::smileysad:
- DarrenM
  Sr. NETGEAR Moderator
  Jul 17, 2017
  Hello godseesad
  
  Have you gone straight to the modem and ran some tests to make sure the modem if giving the correct upload?
  
  DarrenM
  - godseesad
    Tutor
    Jul 20, 2017
    Only the IOS devices have this problem ! my laptop and desktop is normal !