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WiFi with No Internet Connection After FW Update
Morning all, SInce I updated the firmware to 2.5.1.16 from 2.5.1.8, I am having an issue with Wifi being connected but no internet being available. To compound the issue, I get the message of 'Co...
Update as of this moment - installed Firefox (weird it wouldn't work with Chrome!) and was able to roll the firmware back on both the RBR and the RBS to the previous version, which is 2.5.1.8.
Did this around 1600 yesterday afternoon and as of 0930 this morning nothing has dropped the internet connection. Fingers crossed but I feel good that perhaps this did the trick because it would drop multiple times per hour, every hour, for the last couple weeks. Seemed to be the biggest problem on the Samsung S10E and my Androiud HiSense TV (maybe it is a conflict with the Android OS??) and now that I say that out loud, this happened on Android devices. Hmmm....
BretD Noticed you are an admin on this forum. Perhaps you could pass along my experience with this firmware update to Netgear Support. Thanks!
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Any Wifi Neighbors near by? If so, how many?
Is Armor or Circle enabled on your system?
Please try a reset on yours....
JaGresh74 wrote:Having exactly the same issues. Tends to drop on WiFi about 11pm each night for almost passed week. We as only when I jumped on an IPAD there was a notification on ORBI app that my firmware updated to 2.5.1.16, six days ago which is about right.
I think this update has caused my issues. It's been great to date and should be for money I paid for the kit.
I've not yet tried a factory reset but sounds like didn't help you?
Update as of this moment - installed Firefox (weird it wouldn't work with Chrome!) and was able to roll the firmware back on both the RBR and the RBS to the previous version, which is 2.5.1.8.
Did this around 1600 yesterday afternoon and as of 0930 this morning nothing has dropped the internet connection. Fingers crossed but I feel good that perhaps this did the trick because it would drop multiple times per hour, every hour, for the last couple weeks. Seemed to be the biggest problem on the Samsung S10E and my Androiud HiSense TV (maybe it is a conflict with the Android OS??) and now that I say that out loud, this happened on Android devices. Hmmm....
BretD Noticed you are an admin on this forum. Perhaps you could pass along my experience with this firmware update to Netgear Support. Thanks!
I avoid chrome for doing any FW updates.
Wonder why some users are having difficulty with this version of FW, even after a reset and others are not.
Update - The rollback of the firmware continues to provide stability and has solved the problem I was encountering. Unless something changes, I will not report back. Thanks again for the help!
Glad reverting back helped.
Next time, try manually loading FW by downloading the FW files and applying them manually. Factory reset and setup from scratch. Next time.
Please mark your thread as solved so others will know.
Enjoy. :smileywink: