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Forum Discussion
GamyIan
May 21, 2021Aspirant
Wifi works but Ethernet doesn't on one specific device only
I set the model number to Rbr20 because Rbr10 wasn't available in the options menu, so this device works properly with every other device except my laptop and even on the laptop the wifi works but th...
CrimpOn
May 21, 2021Guru - Experienced User
GamyIan wrote:I set the model number to Rbr20 because Rbr10 wasn't available in the options menu, so this device works properly with every other device except my laptop and even on the laptop the wifi works but the ethernet doesn't, I even reset the router but it still didn't fix the problem, I then reset all the internet settings on my laptop but even that didn't fix it. It allows internet access to every other device and I even tried swapping the ethernet cables, it still didn't work, what do I do?
This is the Orbi, correct? https://www.netgear.com/images/datasheet/orbi/RBK12.pdf
The laptop ethernet works in other settings (friend's house, office, previous WiFi router?)
Does "every other device" include devices with ethernet connection? (other laptop, for example or television)
- GamyIanMay 22, 2021Aspirant
Yup that looks like the orbi, yes the laptops Ethernet works on other routers, Yes I tested the Ethernet cable and the same orbi router on other devices such as my ps4 and another laptop it works for them but it doesnt for this once specific laptop. Also The orbi just refuses to allow internet acces to the ps4 through wifi and it gives a dns error, I tried changing its dns to multiple ones even the ones playstation reccomends to use if there are any problems, I tried it on auto and it still doesn't work,its a pain. Soo many problems are caused and the saddest part is it all happened suddenly, Like one day I wake up and it just refuses to work... what happened?