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Forum Discussion
Wifi works but Ethernet doesn't on one specific device only
I set the model number to Rbr20 because Rbr10 wasn't available in the options menu, so this device works properly with every other device except my laptop and even on the laptop the wifi works but th...
Try different ports on the RBR or RBS with the laptop.
Make sure your ethernet adapter drivers are up to date on the laptop. Refer to the mfr of the adapter for help and information regard drivers.
Be sure no prior ethernet configurations are set, ensure auto obtain IP addressing is set on the adapter.
Does the laptop work on other routers? If this is the only wired devices that doesn't work on Orbi and others do, would be a problem at the laptop or ethernet adapter in this laptop. Might try a USB to ethernet adapter on the laptop.
I tried the ports work fine, but it still refuses to give internet to the laptop, Everything is upto date and updated, I reset network connections thinking it will fix the problem but even that didn't do it, ip address settings is set to automatic, The laptop can connect to internet on other routers, its just this router that doesn't work
GamyIan wrote:
I tried the ports work fine, but it still refuses to give internet to the laptop...
What do you actually see when you try to connect? Unfortunately, "refuses to give internet " doesn't tell us much.
It may even be that the laptop "refuses to get internet". You need to rule out that possibility.
If this is a Windows laptop, put its Network troubleshooter through its paces and see if it can detect any problems.
It gives me the globe icon with no internet connection, The laptop Recieves internet from other devices but just doesnt get internet from this router speicfically I ruled the laptop being spoiled possibility out, I even went as far as to reset all network settings on my laptop, also yes I did run the trouble shooter and it didn't work....
GamyIan wrote:
It gives me the globe icon with no internet connection
What does?
GamyIan wrote:
The laptop Recieves internet from other devices but just doesnt get internet from this router speicfically
I don't understand that bit.
GamyIan wrote:
..../yes I did run the trouble shooter and it didn't work....
What does that mean?
The troubleshooter would not run?
It couldn't find a problem?
Sadly "didn't work" is a poor diagnostic description.
If your laptop can connect to the wifi from the router but the Ethernet does not work, there is a good chance that it is Windows getting in the way. Unfortunately, I can't tell from your answer if you have investigated that thoroughly.
For example, what do you see here?
