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Forum Discussion
Jduggs
May 10, 2021Tutor
Wired backhaul Orbi
Hi, i've just installed a new network point in my office. Router is downstairs and wired an ethernet cable from the router round the outside of the house into my office with a network point. I then p...
Jduggs
May 10, 2021Tutor
I connected a cable directly from the router to the satellite and this worked. Cable from the access point in the wall connects to my laptop fine so I know the internet is working. Just strange that if I connect the satellite to the lan port it does not act as if it’s wired in. Any other suggestions?
FURRYe38
May 10, 2021Guru - Experienced User
Something with the cabling or jacks thats in wall would need to be looked at.
- JduggsMay 10, 2021TutorBut why does it work connected to my laptop? If it just didn’t work I would guess connection is faulty but it’s not if my laptop can connect fine?
- FURRYe38May 10, 2021Guru - Experienced User
Could be anything, Something inbetween the port where you connect the RBR and the RBS is not working right. Possible that the cable termination jacks are slightly misconfigured to where the Laptop doesn't have a problem yet the RBR and RBS do. You proved the RBS to work via ethernet with a different LAN cable while near the RBR so it rules out that the RBR and RBS are the problem. Something between the RBR and RBS in wall is not right. You'll need a tech to help you flush out the lines in the wall, test the condition and configuration of the wires to see if there is any problems seen. Also older cables are not recommened. CAT6 at minumum.
- CrimpOnMay 10, 2021Guru - Experienced User
Jduggs wrote:
But why does it work connected to my laptop? If it just didn’t work I would guess connection is faulty but it’s not if my laptop can connect fine?Another test is to look at the Orbi web interface, Advanced Tab, "Show Statistics" box (see attached image).
Does the laptop connection show as 1000M/Full ?
- JduggsMay 10, 2021TutorI’ll take a look. Strangely, I just got it working with a cat 5e cable I’ve got but speeds were slow. Got 300mbps internet but wasn’t going past 90 wired. Tried a long cat8 cable and it wasn’t working?!