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DaveM1234's avatar
DaveM1234
Aspirant
Nov 10, 2023
Solved

Wired devices not routing: Orbi RBR50, RBS50

Hello, My Orbi mesh system suddenly stopped routing wired devices. I had an RBR50 with two satellites (RBS50 and RBS20) previously working well. Suddenly my wired devices stopped routing. Cur...
Troubleshooting
  • DaveM1234's avatar
    DaveM1234
    Nov 10, 2023

    I solved it.  I am embarressed to say, I had a killswitch process running in the background.  I had to go in through the CLI and kill the process then I got right through.

     

    Thanks for all of the help.

CrimpOn's avatar
CrimpOn
Guru - Experienced User
Nov 10, 2023

Is the desktop computer the only device which does not have internet access?

 

Could you open a command window and report the information about the desktop DHCP assignment?

 

i.e. run ipconfig /all

 

for the Ethernet adapter, report:

IP Address

Subnet Mask

Gateway IP

DNS IP

 

  • DaveM1234's avatar
    DaveM1234
    Aspirant
    Nov 10, 2023

    Hello,

     

    Yes it's a desktop running Ubuntu 22.04.3 LTS

    Ifconfig =

    inet 192.168.3.4

    netmask 255.255.255.0

    broadcast 192.168.3.255

     

    default route = 192.168.3.1

    gateway = 192.168.3.1

     

    arp -a

    I can ping the

    RBR50 3.1

    RBS50 3.3

    But  I *cannot* ping 3.2 which is the laptop connected to the wifi router that I am typing on now.

     

    From the laptop I *can* ping

    The router, satellite, and the desktop that won't route out.

     

    No changes to desktop except I did turn the firewall off for trouble shooting. Normal rule set to deny incoming and allow outgoing.

     

     

     

     

    • CrimpOn's avatar
      CrimpOn
      Guru - Experienced User
      Nov 10, 2023

      Thanks for the information.  What sort of computer is the laptop?

      (Windows, for example, does  not respond to ICMP (ping) until told to do so.  Here's one article - of many.)

      https://www.en-zdv.uni-mainz.de/allowing-icmp-ping-in-the-windows-firewall/ 

       

      Have you tried to ping something outside the local network, such as Google DNS (8.8.8.8)?

      • DaveM1234's avatar
        DaveM1234
        Aspirant
        Nov 10, 2023

        First, thank you for the assistance.

         

        Laptop is Windows with McAffee Ultimate running.

        Firewall is Windows Defender.  I enabled ICMP Echo requests:

        But still no luck.

        From the wired connection, I cannot ping any outside address, the external wan interface on the RBR50, or any internet FQDN or IP such as 8.8.8.8.

        Router settings are:

         

        Connected devices:

        Thanks again for the assist.