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Forum Discussion
wabyrd
Nov 02, 2018Tutor
Wired ethernet backhaul not working
Model Number on my box lists it at RBK23 and the web setup page shows it at RBR20 and the 2 satellites as RBS 20. Firmware is version 2.2.1.210 on the router and satellites. Still can't get wired b...
PhiloF
Jan 06, 2019Tutor
After spending a day reading many post and frustrating myself, resetting the router and the satellites, I came up with a solution which I hope can work for others.... I use the RBK50 as an access point with the satellites using backhal Ethernet cables. Orbi automatic set-up would not allow the Netgear app to recognize and manage the devices nor allow me to take control of the access point. Needless to describe all the failed attempts. Just connect the satellites to the access point with ethernet cables directly on the back of the access point, the configuration tool will regognize them ( I added three of them). Once you have finished all your configuration, changed all the parameters you like, fixed IP, ect... then move the satellites to their final location. It will take a moment for the access point to recognize them, they will first appear as missing and you will see an option to remove them, DON'T! Use the rescan function on the upper side of the screen, in my case they came live, missing the pretty icon, but that is fine for me. I hope this helps some of you!
- FURRYe38Jan 06, 2019Guru - Experienced User
A recommended way is to use the Orbi Base routers web page to help setup satellites using a connected PC and web browser.
Do the following in the same room as the Orbi base router:
When connecting the satellites via wired back haul, connect 1 satellite first via wireless, then once you get the BLUE led on top of the satellite, connect the LAN cable between the satellite and Orbi router. Wait for up to 5 minutes for the top LED to turn BLUE. Once this is done, do a IP address reservation for the satellite ON the Orbi router. Save and apply.
Connect all follow on satellites using the above method.
Once all is connected and running. Place satellites in remote locations with there LAN cable connected and turn ON.
Be sure that Daisy Chain is disabled when you have the satellites connected.
PhiloF wrote:
After spending a day reading many post and frustrating myself, resetting the router and the satellites, I came up with a solution which I hope can work for others.... I use the RBK50 as an access point with the satellites using backhal Ethernet cables. Orbi automatic set-up would not allow the Netgear app to recognize and manage the devices nor allow me to take control of the access point. Needless to describe all the failed attempts. Just connect the satellites to the access point with ethernet cables directly on the back of the access point, the configuration tool will regognize them ( I added three of them). Once you have finished all your configuration, changed all the parameters you like, fixed IP, ect... then move the satellites to their final location. It will take a moment for the access point to recognize them, they will first appear as missing and you will see an option to remove them, DON'T! Use the rescan function on the upper side of the screen, in my case they came live, missing the pretty icon, but that is fine for me. I hope this helps some of you!