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Wired internet but no wireless
Hi, I have been running the Orbi system with one satellite for X months now without any bigger problems. Since yesterday I cannot any longer use internet through wirelessly. Mobile phones, laptop...
I would try to do a full factory reset of the unit by holding the reset button for 10+ seconds then set the unit up again. Also make sure all the Orbi units are using the same firmware version.
DarrenM
Thank you Darren,
I followed your advice and the system have been working since.
I did hower get stuck in some infinity-loop in the setup process. When I had to enter password and the secret questions for the third time I had to hit the "advaced" tab to get anywhere.
I have the same issue, but with a much simpler implementation. I am using this device in AP mode only and your suggested solution didn't work. The entire rest of my network is rock-solid. I have no satelites. It was working fine, but suddenly the WIFI from this device would connect reliably, but have intemittent internet access. Sometimes it will work for a few minutes, sometimes NG from the start. The Guest account is not having the issues. It was not originally setup, but once I did has worked perfectly but the main WIFI SSID is always NG. I have tried:
1) re-booting the device
2) factory reset
3) turning of all satellite related options such as "Enable Daisy-Chain Topology"
4) disabled "Enable 20/40 MHz Coexistence"
5) disabled "Enable WMM (Wi-Fi multimedia) settings"
6) disabled "Enable Implicit BEAMFORMING"
7) disabled "Enable Fast Roaming"
These settings are now in this status with the same WIFI useless excpet fo the Guest account.
I am now consistently able to keep internet access via the Guest account, but NEVER able to keep internet via the normal SSID. When I switch from Guest to main SSID, the connection is immediate, it warns the quality of the internet connection might be poor, then declares "internet may not be available" from laptops, phones, tablets etc. There is no change if I disable the Guest account and just run the main SSID.
I hope I can get some help here fast, this has been sveral days of dealing with this, and I am very annoyed at the extremely short supoport offered with this costly device. I have been using Netgear products for almost 20 years, and this is NOT what I expected when I purchased this device. I don't typically need any help, and I have many Netgear devices in client locations.
Is the device defective or is the issue the firmware?