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Wired Satellite Dropping Wired Connections
I have 2 Orbi Satellites Wired Directly to the Orbi Router. (Star Configuration) I have a couple of computers wired into one of the Satellites. Every 15-20 minutes, those computers lose their...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the Mfr and model# of the ethernet switch in the configuration?
https://kb.netgear.com/000051205/What-is-Ethernet-backhaul-and-how-do-I-set-it-up-on-my-Orbi-WiFi-System
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
The Cable modem is a Arris Surfboard SB8200
There is no switch, the satelite wire runs through the wall into the basement and connects directly to the router.
3000 square foot house. The satellites are wire backhauled, not wirelessly connected.
This really isn't a wireless issue. The issue I'm having is with the wired computers.
Router -> Satellite -> Computer 1
-> Computer 2
All those connections are wired. If I take out the the satellite and connect directly to either computer, the issue of the computer losing connections goes away. If I put the satellite there, both computers lose the ability to ping the router every 15-20 minutes, but then it comes back after a couple of minutes.