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Forum Discussion
jkra
Nov 14, 2019Aspirant
wireless audio device isn't holding the signal
Hello, i have tried as much as i can to get my como audio wireless radio devices to hold a constant signal but i'm out of ideas. maybe someone here can help. I have 4 como audio (https://www.comoaud...
CrimpOn
Nov 14, 2019Guru - Experienced User
Creating a network exclusively for the speakers is probably not a useful subject to persue. Audio consumes practically zero bandwidth.
Can you explain how the transmit power on the satellite was turned down? (I am aware of the web interface, Advanced Tab->Advanced setup-> Wireless Settings. These controls are for 2.4G and 5G. As far as I know, changing transmit power affects every Orbi unit. i.e. going to 25% on 2.4G makes every Orbi reduce to 25%. This may not be what you want.)
It sounds like you are successful at getting the speakers to recognize the Orbi WiFi network and connect to it. Correct?
Have you had an opportunity to see which Orbi each speaker connects to, and on which channel? (2.4G or 5G. The documentation says they support both.) Ordinarily, I never open the Orbi "app", however I find one feature of the app useful. When I select Device Manager and select a device, the app shows the "data rate" that the device has.
Could you describe more about "what happens"?
jkra
Nov 14, 2019Aspirant
Thank you for the response. I was hypothosysing that the 5ghz is some how interfering with the 2.4. So in the setting menu they seemed to allow me to turn just the 5 g down since there is a corresponding one for 2.4. (The googleshere gave me that suggestion to try). Ideally I would make everything 2.4 but there doesn't seem to be an option to turn 5g off. When I unplug the satellite things do seem to get more stable but I need the sat for the studio outside of the house which has a streaming tv in it. Yes the como audios work well when they do work but it's the annoyance of the dropped signal that I'm trying to solve. I notice Sonos people have the same issue but They also seem like they can create their own parallel network which como can not do. Each como is an individual streaming radio device so not just a speaker. Lots of variables at play.
- CrimpOnNov 14, 2019Guru - Experienced User
jkra wrote:Thank you for the response. I was hypothosysing that the 5ghz is some how interfering with the 2.4. So in the setting menu they seemed to allow me to turn just the 5 g down since there is a corresponding one for 2.4.
5G cannot "interfere" with 2.4G. They are in totally different radio spectrums. Do you have more than one of these cool radios?
What happens if you turn on only one of them? (Not forever, but long enough to test whether it works or not.)
- jkraNov 15, 2019AspirantThanks again. Yes I have four of them placed around the house. That’s what I mean by interference, not with the 2.4 g but with the inner workings of the device itself. It is seeing two different signals coming in and gets
Confused. Good suggestion on your part to only turn one on. Will try that. Thank you.- Retired_MemberNov 15, 2019
Which came first, the Orbi or the audio devices? If you haven't already, you may want to try resetting the audio devices.
If you had the audio devices before the Orbi, did they work with the old router?
I have several internet radios (Grace, etc) and every once in awhile I'll have to power it down and let it find the Orbi again.
Pay close attention when selecting your network on the audio device network setup. I had a situation on the Grace where it displayed 2 Orbi's (maybe because of the different freqs) and had to try both and play with it before it settled down. Not sure what that was all about.
Good luck