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Forum Discussion
jkra
Nov 14, 2019Aspirant
wireless audio device isn't holding the signal
Hello, i have tried as much as i can to get my como audio wireless radio devices to hold a constant signal but i'm out of ideas. maybe someone here can help. I have 4 como audio (https://www.comoaud...
Retired_Member
Nov 15, 2019Which came first, the Orbi or the audio devices? If you haven't already, you may want to try resetting the audio devices.
If you had the audio devices before the Orbi, did they work with the old router?
I have several internet radios (Grace, etc) and every once in awhile I'll have to power it down and let it find the Orbi again.
Pay close attention when selecting your network on the audio device network setup. I had a situation on the Grace where it displayed 2 Orbi's (maybe because of the different freqs) and had to try both and play with it before it settled down. Not sure what that was all about.
Good luck
jkra
Nov 15, 2019Aspirant
I turned on only one of the como audios this morning and it hasn't once dropped the signal. So I guess it's not the orbi but the ability for the comos to synch with each other. Does that sound right? I really lack the understanding of how a wifi mesh system works to truely know if it's the orbi or the devices. and yes I've had this issue with the google mesh system I had previously. I switch to the orbi thinking it would solve the problem.
- Retired_MemberNov 15, 2019
jkra wrote:I turned on only one of the como audios this morning and it hasn't once dropped the signal. So I guess it's not the orbi but the ability for the comos to synch with each other. Does that sound right? I really lack the understanding of how a wifi mesh system works to truely know if it's the orbi or the devices. and yes I've had this issue with the google mesh system I had previously. I switch to the orbi thinking it would solve the problem.
Not sure your combos are synching with anything other than the Orbi, unless they do some sort of file sharing (music, etc) between each player.. If all is well with only one como audio on I would look closer at the setup of each of those devices.
Any help from the como audios manufacturer ? If so, make sure you mention the Orbi and the mesh network.
- jkraNov 15, 2019AspirantThey all have the ability to all play the same station/vinyl across each device similar to a Sonos system except the comos have a built in radio streaming ability in each stand alone device. Tom who created the como system has been responsive but we have never been able to come up with a fix. That’s kind of why I reached out to the Orbi community hoping someone here might have an answer. Thanks so much for taking the time!
- Retired_MemberNov 15, 2019
Not sure if this is your problem, but came across it in the owners manual:
Keep network connected
This option allows you to define whether the unit remains connected to its network in standby
mode. This is necessary for App operation, audio streaming in Music Player mode, and recapturing
the time after a power outage (if Auto Update from Network is selected). We strongly recommend
keeping the network connected.
Note: This option is forced to ‘Yes’ when part of a multi-room group.