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Forum Discussion

PCSP's avatar
PCSP
Guide
Apr 24, 2021

Wireless Backhaul 5GHz not working after update firmware v2.7.2.104

Hi Everyone, In past year, I use Orbi Firmware v2.5.1.16 (https://kb.netgear.com/000061838/RBR50-RBS50-Firmware-Version-2-5-1-16). This month, I try to update v2.7.2.104 for security issues (https:/...
CrimpOn's avatar
CrimpOn
Guru - Experienced User
Apr 24, 2021
PCSP wrote:

After update, I notice my network not relabilty/not stable. I login to see status of satellite. It always connect 2.4GHz never do 5GHz ... I try it for few week. It still always connect 2.4 ... I decided downgrade firmware to 2.5.1.16 (last my working firmware). After downgrade, It connect satellite with 5 GHz ...

I found firmware 2.5.2.4 to be very stable. Was on it for months.

Can you clarify, were the satellites manually loaded with the new firmware before updating the router?

 

I can think of no reason why an Orbi system would change backhaul speed if nothing has moved. (Router and satellites remain in the same physical location the entire time.)

  • PCSP's avatar
    PCSP
    Guide
    Apr 25, 2021
    Yes I manually update firmware and downgrade firmware from each satellites then router


    and everything same location not move... I dont know why newest firmware didnt connect with 5G but 2.5.x connect with 5G