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Forum Discussion
jonasperman
Aug 03, 2022Aspirant
Wireless devices disconnect from RBR20
Hi, my hardware warranty ran out in late april so this is hopeful attempt of getting my problem solved. Many other similar posts are older so i need to bump the topic, hoping it is picked up by skill...
jonasperman
Apr 18, 2023Aspirant
I need to bump this closed topic as the problem persists. There was also a ticket raised with support that was closed without resolving the issue but because I would continue the troubleshooting on my end.
So, last additional info is that I have now installed the router in multiple locations with multiple ISPs and the disconnects keep occurring as explained in the thread above. Behavior is the same, internet connection drops about every five minutes and reconnects back on its own, rinse and repeat. I thought it might have to do with something funky the isp was doing but problem persists with other ISP. I also have installed an RB50-based system in the my second home (where the RB20 system did not work) which works like a charm.
I conclude the router is at fault here and I believe I have exhausted all variations to make it work.
Grateful for any support to resolve this.