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Forum Discussion
wireless on RBR50 connected to FIos ONT not working properly
Just had Verizon Fios installed 5 days ago. We have a ONTbox with cable connected to Orbi RBR50. The internet was going in and out, so I had verizon reset the network for us. Smart TV connected by...
mom24 wrote:Just had Verizon Fios installed 5 days ago. We have a ONTbox with cable connected to Orbi RBR50. The internet was going in and out, so I had verizon reset the network for us. Smart TV connected by ethernet is stable now. 21 wireless out of 38 devices are connected by wifi. Most of our smart Kasa light switches are not connecting, 2 out of 3 ecobee thermostats are not connecting, some alexas are not connecting and a smart tv.
It would help to have some more context. Which came first? (Fios or Orbi?)
i.e. "everything worked great" connected to Orbi and you changed ISP's from something else to Fios, or "everything worked great" connected to something else, Fios came in, and then Orbi was installed?
Orbi came first. We had optimum cable intenet before with orbi. Everything connected fine, occasional internet drops with the storm which is acceptable. Changed service because monthly bill went up by 100% and they wouldn't/ didn't want to lower it. Once we installed fios, we're having these problems.
mom24 wrote:Orbi came first. We had optimum cable intenet before with orbi. Everything connected fine, occasional internet drops with the storm which is acceptable. Changed service because monthly bill went up by 100% and they wouldn't/ didn't want to lower it. Once we installed fios, we're having these problems.
One possible difference is that a lot of "cable" system modems are "just plain modems" where the public IP address is passed through to the user's WiFi router. Fios may be more typically a "router", which gives the WiFi router a private IP address. One thing is for certain: the public IP address will change when changing ISP's.
Just to confirm:
- "Nothing changed" on the Orbi? Same WiFi name (SSID) and password as before?
- The Orbi web interface "Attached Devices" or the Orbi "app" do not show these devices as connected?
If you did not reset and reconfigure the Orbi router after you switched to FIOS, this could be your problem. Reboot the ONT, reset the ORBI router and reconfigure using the app. After you have the Router connected and working, use the app to configure your satellites.
