NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Wireless performance
I just changed internet service providers, and since I did, my streaming apps - Hulu live, Netflix, prime video, pandora, etc. - no longer work. In communicating with both Hulu and my internet service...
jngIII wrote:
I just changed internet service providers....
When you do this, you can't simply carry on as before. You need to get the equipment on your network to forget its misspent past with the old Internet service.
This usually means resetting things like modems and routers and connecting them to the new ISP from scratch.
If the ISP used its own equipment, that does not tell us anything about your own hardware.
Be sure to restart your network in this sequence:
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it connect.
- Turn on computers and rest of network.
Maybe you have done all this. It isn't clear from your message.