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Forum Discussion
jngIII
May 05, 2019Aspirant
Wireless performance
I just changed internet service providers, and since I did, my streaming apps - Hulu live, Netflix, prime video, pandora, etc. - no longer work. In communicating with both Hulu and my internet service...
FURRYe38
May 06, 2019Guru - Experienced User
Modem Combo Units:
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
AlbertOrbi
May 07, 2019Aspirant
Thanks for help. It looks that I need to fix some more settings before a smooth streaming. Will try but this trouble is really unexpected before I decide to replace my router set with Orbi.
I have been using 2 AirPort Extremes before with exactly the same set up without any problem at all.
It is unfortunate that one unit has broken down and AirPort Extreme is discontinued. Sad.
I have been using 2 AirPort Extremes before with exactly the same set up without any problem at all.
It is unfortunate that one unit has broken down and AirPort Extreme is discontinued. Sad.
- FURRYe38May 07, 2019Guru - Experienced User
The change in upstream router should help get the system running well. Keep us posted.