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Forum Discussion
Philip_D
Jun 05, 2020Aspirant
Wrong Country Code: AU in settings; US Broadcast
I am in Australia. Recently I have been having problems with Macbook connectivity. If I run a diagnostic scan from the Mac I am informed: - The basestation is broadcasting a US country code. ...
CrimpOn
Jun 06, 2020Guru - Experienced User
An amazing amount of work! Thanks for the thorough explanation. I think you are entirely correct. The Orbi router is "simply wrong." I have no explanation for how the router and satellite could possibly broadcast two different country codes. The satellite should "inherit" settings from the router.
Perhaps the easiest way to resolve this is to force the router to change to "AU" for a country code:
I found this post that explains how to enable the drop down menu to change region code:
https://community.netgear.com/t5/Orbi/Orbi-RKB53-global-differences/m-p/1736104#M59059
Philip_D
Jun 06, 2020Aspirant
Thanks again CrimpOn.
I have read the post you suggested. At the moment I have the country code drop-down box available and set to AU. I think I followed the Telnet process described in the post.
However, my issue is still this one where the user interfacr shows AU, the network interface shows US. I have probably run out of patience to dig deeper myself. So unless someone can provide a simple step-by-step guide to fix it I'm looking at upgrading. I'm leaning towards a new ORBI basestation and satellite and so end up with two working satellites - I need to extend coverage to my garage. An expesive option I know.
- CrimpOnJun 06, 2020Guru - Experienced User
Merde. What a mess! The "last resort" is often the dreaded "Factory Reset". Something is obviously horribly wrong when the router says it is in Region "AU" and broadcasts "US" in the beacon frame. I have done it (several times) and each time have endured a solid hour (or two) of typing in IP reservations, device names, etc. A true "pain in the (tender anatomy)".
You have shown tremendous initiative. This just "sucks".
- FURRYe38Jun 07, 2020Guru - Experienced User
Something to contact NG support about and see if they can help you with this...
- michaelkenwardJun 07, 2020Guru - Experienced User
This issue has come up before and is truly puzzling.
It seems to be the wifi client, the Mac, that reports the country code. The natural assumption would be to point the finger at the Mac, after all, other devices don't behave in the same way. But there does seem to be something odd going on here.
When I received an Orbi satellite from, the US, it really was locked into the US wifi system. I could not change the region in the wifi settings. (Seems to be an FCC requirement.) I had to delve into the entrails and use Telnet to write the satellite's region to WW (worldwide).
The "on-board" wifi is, of course different from what wifi clients report. But it is a wifi thing.