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Forum Discussion
Bboy486
Apr 22, 2019Aspirant
WyzeCam and 5G incompatibility Orbi
I am getting constant drops on my wyze cam that is 5 ft from a satellite. Wyze support says it's because the orbi is connecting the 5g network. The asked me to use 2.4 but as far as I can tell Orbi do...
CrimpOn
Jun 24, 2019Guru - Experienced User
Bboy486 wrote:
I am getting constant drops on my wyze cam that is 5 ft from a satellite. Wyze support says it's because the orbi is connecting the 5g network. The asked me to use 2.4 but as far as I can tell Orbi does auto switching for the strong channel.
According to the Wyze web site, the Wyze Cam 2 supports ONLY 2.4G WiFi:
"WiFi 802.11 b/g/n 2.4GHz (Does not support 5GHz network) Supports WPA and WPA2 protocols"
(https://www.wyze.com/wyze-cam/) The same thing applies to the Wyze Cam Pan. ONLY 2.4G WiFi.
Someone at Wyze support "means well", but is WRONG.