NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Xbox One game Breakpoint crashes Orbi
My Xbox One is hardwired to an Orbi RBR40 (2.3.5.30 with a hardwired RBS40 30 feet away on the same firmware version). The RBR40 is hardwired to my Comcast XB6 cable modem gateway, which is in Brid...
Success! I did a factory reset and switched from using port forwarding to only using UPnP. Comcast XB6 still in bridge mode, Orbi RBR40 still in router mode.
It feels wrong to not use port forwarding, so at some future point I'll try turning that back on and turn off UPnP to see if the resolution was actually some other aspect of the factory reset.
Notes - I already had a reserved IP address and had done mutliple resets of all hardware with cache clearing on XBox, that didn't resolve the issue. I had connected the xbox via wifi to a neighbor's network and the problem went away, so I was pretty sure it was interaction with the Orbi RBR40 (and possibly that with the Comcast XB6).
Thanks!
Has a factory reset and setup from scratch been performed since last update?
Remove the xbox from the DMZ on Orbi.
Set a IP address reservation for the xbox on Orbi. Save and apply. Hold the front power button on the xbox until it turns off, then release. Reboot the RBR.
If you only have 1 xbox, then net NAT Filter to secure. OPEN you can use however its only recommended if you have two or more game consoles online playing the same game at the same time.
Ensure uPnP is enabled.
I'd this game work while if you had the modem not bridged and in router mode?
Success! I did a factory reset and switched from using port forwarding to only using UPnP. Comcast XB6 still in bridge mode, Orbi RBR40 still in router mode.
It feels wrong to not use port forwarding, so at some future point I'll try turning that back on and turn off UPnP to see if the resolution was actually some other aspect of the factory reset.
Notes - I already had a reserved IP address and had done mutliple resets of all hardware with cache clearing on XBox, that didn't resolve the issue. I had connected the xbox via wifi to a neighbor's network and the problem went away, so I was pretty sure it was interaction with the Orbi RBR40 (and possibly that with the Comcast XB6).
Thanks!
RickDias wrote:Success! I did a factory reset and switched from using port forwarding to only using UPnP. Comcast XB6 still in bridge mode, Orbi RBR40 still in router mode.
Maybe I don't understand this fully, but it appears to me that a combination of (1) setting a device as the DMZ, and (2) port forwarding to the same device is a recipe for disaster. The same packets will be delivered to the device twice, and it might even "loop" itself. Just in general, I tend to avoid DMZ unless absolutely necessary.
Sorry if I wasn't clear - I tried different setting combinations exclusively from each other. DMZ, port forwarding and UPnP weren't on at the same time. I am using UPnP now after doing a factory reset, but will try switching to port forwarding at some future point since it seems to be generally regarded as being more secure overall.
