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Forum Discussion
Xbox one issues on Orbi
The Xbox one in our house will no longer work with the Orbi. It is hardwired and says that the router will not give it an IP address. I have restarted the Orbi and my modem to no avail. Anyone out th...
Hello Cpvan822
Did you do a full factory reset by holding the reset button for 10 seconds? Also did you try to assign a Ip to the xbox in the xbox network settings?
DarrenM
My kid's XBox One is hardwired to the Orbi. It gets an IP address just fine. I ended up reserving the IP address so that I could shutoff it's internet access after a certain time. Anyhow, I never had an issue with it or anything else from grabbing an IP address.
I tried resetting to factory settings but it did not work. It is telling me that the router or the modem is not providing an IP address. I do not know how to reserve an IP or assign an IP to the Xbox. It is currently showing that it is wired and it has an IP address of 172, but the orbi is showing up as either an 10. or a 192., so I am confused as to where the 172 is coming from. Any help or links to tutorials that show how to assign an IP or put in a manual IP would be appreciated. I have also tried to connect it using the wireless network and am getting the same "Can't connect with an automatic IP address".
Thanks
I just tried connecting the Xbox to my mobile hotspot and it worked successfully so the probem is indeed with the Orbi and not with the Xbox. We know have several other items in the house that are hardwired that are not being allowed to access the internet even though access control is allowed for all new devices.
Hello cpvan822
Are you using a Modem/router combo unit if so do you have it bridged or set to modem only?
DarrenM