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Solved
Xfinity App access no longer allowed?
My Orbi RBR50 is not allowing my Xfinity (comcast) apps to access internet from my wife and my iPhones and iPads. All other access for other apps and internet on them work fine only the Xfinity apps...
Glad you got it working. Yes factory reset should include both RBR and RBS to be sure everything is cleared out.
Mark your thread as solved so others will know.
Enjoy. :smileywink:
They had me check Advanced setting to check the 'ENABLE MU-MIMO, ENABLE FAST ROAMING, and on wireless setting change the 2.4 and 5.0 chanells to 9 and 44 respectfully.
Posible something else - not sure what.
Yes uninstalled and reinstalled to no avail. Still will not connect correctly.
I have found that if I access the hotspot on my phone with my iPad then use both Xfility apps they function correctly. As long as I so not close the apps and switch back to them Orbi they continue to function. If I close the app then reopen then they fail again.
Try this, input the IP address of your mobile device that has this app on it into the DMZ on the RBR. Save settings and reboot. Close the app on the mobile device. After the RBR is back to ready, try the app. Curious if this changes anything.
in checking the ORBI app both of the Apple iPhones and iPads are listed with the correct IP address. What do you mean by DMZ? This old Nam vet sees knows of only one meaning for it. ha!
Also all 4 Apple items work all other apps via the wifi connection with the router without any issues only the Xfinity Apps are an issue????
http://www.dslreports.com/shownews/Networking-101-The-DMZ-137550
Seems like this maybe a Xfinity issue since other apps work thru your devices...
Exactly what I thought but after they sent a tech out to check - he said it was not their issue. Further his app on his iPhone work and when I take and use the app on my iPad via my iPhone hot spot it works - so o o back to the router setting they had me change. - calling Netgear support again. What makes me mad is not they want money to find out what they did that is causing my issue.