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Solved
Xfinity App access no longer allowed?
My Orbi RBR50 is not allowing my Xfinity (comcast) apps to access internet from my wife and my iPhones and iPads. All other access for other apps and internet on them work fine only the Xfinity apps...
Glad you got it working. Yes factory reset should include both RBR and RBS to be sure everything is cleared out.
Mark your thread as solved so others will know.
Enjoy. :smileywink:
http://www.dslreports.com/shownews/Networking-101-The-DMZ-137550
Seems like this maybe a Xfinity issue since other apps work thru your devices...
Exactly what I thought but after they sent a tech out to check - he said it was not their issue. Further his app on his iPhone work and when I take and use the app on my iPad via my iPhone hot spot it works - so o o back to the router setting they had me change. - calling Netgear support again. What makes me mad is not they want money to find out what they did that is causing my issue.
Did you try putting your device into the RBRs DMZ and see if it helps with the app?
Seems like if other apps are working and this one app isn't, would be an app issue.
Did the tech test his app while connected to our Orbi wifi?
I did not fully do a reset of the ORBI RBR50 and the satilite - the reset was a normal one I had done before. I found on line the instructions to do it resetting both the router and satilite and reprograming the connections and passwords. Low and behold all is good. I for the life of me cannot understand why Netgear support did not say do this first!
All good now - thanks for your help and patience.
Glad you got it working. Yes factory reset should include both RBR and RBS to be sure everything is cleared out.
Mark your thread as solved so others will know.
Enjoy. :smileywink: