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Forum Discussion
jessepoteet
Apr 12, 2021Aspirant
Xfinity oauth.xfinity.com blocked for no reason
I had this issue last year when I did the trial of the Netgear Armor security feature. Armor turned out to be a disaster and screwed up the system and was blocking oauth.xfinity.com from loading, so ...
jessepoteet
Apr 13, 2021Aspirant
I've only derived that it's oauth.xfinity.com because that seems to be where it stalls. When I try to log into my xfinity account while on my wifi, it just spins and never loads. It eventually times out. It's an issue I've see several talk about on these support forums: Search results here
Last time it happened to me it was the security app that was causing the issues and netgear admitted that. The fix was to reset to factory and setup my mesh system as new. It was a pain but it was the only fix. I'm afraid it might be the only fix now, too.
If I switch off wifi on my phone and use cell networks, I log into xfinity just fine and the xfinity stream app works. But any device using my network is unable to use xfinity stream or log into the xfinity website. I also can't authorize other apps like ESPN while on my network, so I have to go to cell networks, login to xfinity, authorize the connection, then ESPN works.
It's just strange this time since I've made no changes to my system so it makes no sense as to why it would suddenly cause the issue. I know "a" fix, I'm just hoping for a more attractive fix and better yet, a solution to the problem that avoids it being an issue in the future.
plemans
Apr 13, 2021Guru - Experienced User
What modem do you have?
what firmware is on the orbi?
- jessepoteetApr 13, 2021Aspirant
Firmware for router and satellite is V2.6.2.104
Modem is a Netgear AC1600, Model C6250.
- plemansApr 13, 2021Guru - Experienced User
does the C6250 has its router mode disabled?
or is the orbi in access point mode?
otherwise it can be in a doulbe nat.
How to fix issues with Double NAT | Answer | NETGEAR Support
- CrimpOnApr 13, 2021Guru - Experienced User
I do not see this as a Double NAT issue. It worked for months and months, and then one day it no longer works.
Internet searches turn up plenty of questions about "Why can't I access Xfinity?" that are not related to Orbi.
There was one that claimed oauth.xfinity.com resolved to three separate IP addresses and one of them was not responding. If that IP address was cached by the Orbi or the ISP router, it might appear "dead".
Has everything been rebooted? (Mac, Orbi ISP modem?) Not "reset", just powered off and on again?