NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
mvpguerra
Oct 14, 2019Tutor
Yet another complaint of connection dropping on my orbi sattelites
I have a RBR50 Router and three RBS50 satellites. All was working perfectly for some months. I haven't change anything, I haven't updated lately (though all units have the last firmware version). S...
ekhalil
Oct 14, 2019Master
I think that this is the issue related to Satellite connectivity introduced in v2.3.1.60 as well as 2.3.5.30. I used to do the following to get around this issue:
- Switch off the Satellite
- Go to Attached Devices in the web GUI and click on the "Disconnect" button beside the Satellite in questions
- Turn on the Satellite and use a paper clip to factory reset the Satellite
- When the Satellite is up after factory reset, press the Sync button on the Satellite (if you have wired backhaul then keep the Ethernet cable to the Router connected while doing the sync) and then press the Sync button on the Router
- When the Satellite is added after this procedure it should behave correctly.
Good luck!
mvpguerra
Oct 14, 2019Tutor
Thank you for your kind answer. This issue is making me mad for some days now and I may have wrote the post in despair (with some typos and everything) after trying so many things and reading so many complaints...
I will give it a go and let you know on developements.
Cheers.