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Forum Discussion
mvpguerra
Oct 14, 2019Tutor
Yet another complaint of connection dropping on my orbi sattelites
I have a RBR50 Router and three RBS50 satellites. All was working perfectly for some months. I haven't change anything, I haven't updated lately (though all units have the last firmware version). S...
ekhalil
Oct 14, 2019Master
I think that this is the issue related to Satellite connectivity introduced in v2.3.1.60 as well as 2.3.5.30. I used to do the following to get around this issue:
- Switch off the Satellite
- Go to Attached Devices in the web GUI and click on the "Disconnect" button beside the Satellite in questions
- Turn on the Satellite and use a paper clip to factory reset the Satellite
- When the Satellite is up after factory reset, press the Sync button on the Satellite (if you have wired backhaul then keep the Ethernet cable to the Router connected while doing the sync) and then press the Sync button on the Router
- When the Satellite is added after this procedure it should behave correctly.
Good luck!
mvpguerra
Oct 14, 2019Tutor
I see no such disconnect button on my GUI...
I will try to proceed with the reset without pushing that button though.
As you can see the first satellite in the list has a "fraco" (weak in portuguese) status while being no more than 7 meters away from the next satellite in a straight line, with a thin wall in between them. It used to have a strong signal since the start up until a few weeks ago...
- mvpguerraOct 14, 2019Tutor
Nevermind. After resetting, the button did appear...