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Forum Discussion
(Yet another) Problem with LAN breaking down between Router and Satellites
Hello, I have found quite a few (older) threads here from users that used to have problem with their LAN connection breaking down between devices connected in various scenarios on the main unit and...
So you say RBS are on LAN...does this mean the RBS are ethernet connected to the RBR? if so,
What CAT# cables are you using between the RBR and RBS?
There a LAN switch being used in between the RBR and RBS? If so, brand and model# please.
Has a factory reset and setup from scratch been performed since last update?
Hello!
So, yes the RBS are on LAN , not wired though but through the wireless backhaul. RBR is in router mode and the RBS are connected on it as satellite devices (see Untitled.png).
(One is Disconnected right now due to me testing things out but when I wrote the original post it was connected as well)
Due to the wireless nature of connectivity of RBS(s) to RBR there is no switch, or Ethernet cables of any kind. Additionally I have never factory reset my Orbi system, which is my last option to be quite honest. I know that at some point it might end up there, however, I consider it kind of unacceptable to have to reset a system after its update to ensure proper function.
As an update to my previous post I will mention that turning off the one Satellite that the robot vacuum was connected to, forced the vacuum to connect to the main router. Doing so, and collecting approximately 24h of logs resulted in the following:
4854 success calls from my server to my vacuum on LAN
3 failed calls from my server to my cacuum on LAN
The difference is staggering. Next step in my investigation is to swap positions of the Kitchen-Satellite with the Bedroom-Satellite and enable both for another 24hours. This positioning will force the vacuum to connect to the Kitchen-Satellite (as it will have taken the place of the Bedroom-Satellite) and monitor the success/fail ratio from my server. This will allow me to establish if the failed LAN communications are a result of bad firmware implementation between RBR and RBS in general OR if I have a faulty RBS (the Bedroom one).
Any more opinions or suggestions are highly welcome.
Has a factory reset and setup from scratch been performed since last update?
I see you have a RBS20, does this get connected or no?
What version of FW is loaded on this RBS20?
Does the system work ok with out the RBS20 being connected?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
FURRYe38 wrote:Has a factory reset and setup from scratch been performed since last update?
As I have stated in my previous post a reset and setup of scratch has not been performed.
FURRYe38 wrote:I see you have a RBS20, does this get connected or no?
As I stated in my previous post, normally both satellites get connected. This RBS20 is disconnected because I am testing things out to try locate my issue.
FURRYe38 wrote:What version of FW is loaded on this RBS20?
As I stated in the #1 post the FW loaded on all devices is the V2.7.3.22
FURRYe38 wrote:Does the system work ok with out the RBS20 being connected?
My devices work "better" without the RBS20 being connected as they all connect on to the RBR but this is not ideal because some of them can barely stay connected due to distance.
FURRYe38 wrote:What is the size of your home? Sq Ft?
My home is approximately 753.474 square feet
FURRYe38 wrote:What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
RBR to SAT1 -> 30 feet (straight line)
RBR to SAT2 -> 30,5 feet (straight line)
All walls are from BRICK.
