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Forum Discussion
Your experience with Firmware 2.2.1.210 released as of 10/3/18
The other long thread on the new firmware is useless and has become a tech support thread. Please only post your experience after upgrading to the new firmware, good or bad. I'd like to see everyone'...
NG doesn't post when new FW will be forth coming.
You can try to block autoupdate:
Azel80 wrote:
Anybody knows, when they plan to release another firmware?
The .210 is simply crap... It's the first time I have major issues with Orbi (RBR40) since buying it half a year ago. Since two weeks my satellite (RBW30) has poor performance, although I didn't change any settings.
Tried downgrading (worked fine, but than there's the annoying auto-update), factory reset. Watching anything on the TV is a no go...
If they don't fix this soon, I'll probably need to sell the Orbi, as it's useluess for me now.
For Orbi Pro customers,
They need to provide a time frame. ASAP!!’
I have worked in I.T. For 20 years.
ALL tech business product makers understand they must communicate and provide status of problem resolution.
Anything less and business customers take their money else where.
Another reason business product makers DO NOT force software updates on their customers.
NETGEAR OWES A SPEEDY FIRMWARE UPDATE FOR ORBI PRO CUSTOMERS WITH “fixes” TO THESE PROBLEMS.
Or, a rollback in the update servers! Allowing us to go back to 204 and not be “forcefully” updated back to 210.
Or, a 204 build repackage for build 210. Simply slipstream the 204 code into 210.
Netgear has options to fix this TODAY, and their “choice” to not fix this today or this weekend should speak LOUDLY to all Netgear customers.
They need to provide a time frame. ASAP!!’
I have worked in I.T. For 20 years.
ALL tech business product makers understand they must communicate and provide status of problem resolution.
Anything less and business customers take their money else where.
Another reason business product makers DO NOT force software updates on their customers.
NETGEAR OWES A SPEEDY FIRMWARE UPDATE FOR ORBI PRO CUSTOMERS WITH “fixes” TO THESE PROBLEMS.
Or, a rollback in the update servers! Allowing us to go back to 204 and not be “forcefully” updated back to 210.
Or, a 204 build repackage for build 210. Simply slipstream the 204 code into 210.
Netgear has options to fix this TODAY, and their “choice” to not fix this today or this weekend should speak LOUDLY to all Netgear customers.
Router Mfrs don't post when FW updates are forth coming. Been like this for a long time.
Just have to keep an eye out on there download support site.
- I would respectfully disagree with you.
I have witnessed and been part of MANY small and large manufacturers of network and non-network gear openly communicate the timeline and transparent info of “hotfixes”. We have all witnessed this over our life and even witnessed OEMs making public releases via the media as to hotfix timelines.
My comment was not to imply Netgear provide their internal future plans and product roadmaps, etc...But....when you break an existing product and its impacts are largely reported and the “break” impacts products beyond your own....ummmm....yeah.....you use your forum, email distribution list and/or other forms of communication to inform your impacted customers of timeline for resolution.
Failure to provide that communication and timeline only communicates one thing...”WE DON’T CARE”....Good Luck.