NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
robatl
Sep 06, 2021Star
> Remote Management
Nighthawk LAX20 Firmware Version V1.1.6.28_2.0.49 Remote management missing from the router configuration. Is this not a feature?
- Sep 08, 2021
The Anywhere access in the app is only for allowing the app to access the router from anywhere. That does not enable the router to accecpt http nor https requests.
michaelkenward
Sep 07, 2021Guru - Experienced User
robatl wrote:
Nighthawk LAX20 Firmware Version V1.1.6.28_2.0.49
Remote management missing from the router configuration. Is this not a feature?
The manual says it should be there.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Check the section in the manual Set up remote management.
You may have done that already. I can't tell from your message.
I mention it because Netgear gave up on supplying paper manuals and CD versions some years ago and people sometimes miss the downloads.
PS I assume you mean the LAX20 and not the RAX40 in your footer. Very different animals.
robatl
Sep 07, 2021Star
Verified the manual, I did not see release notes the feature was being removed. Should it be there and how do we notify netgear? I have opened a ticket on this twice...
- robatlSep 07, 2021Star
- Blanca_OSep 07, 2021NETGEAR Employee Retired
Hi robatl
Welcome to NETGEAR Community!
We've verified this with the product team and they have confirmed that there is no option to enable/disable remote management from the router UI. You can use the Nighthawk app to enable/disable Anywhere access.
We already requested the team to update LAX20 User Manual.
Regards,
Blanca
Community Team- robatlSep 08, 2021Star
The Anywhere access in the app is only for allowing the app to access the router from anywhere. That does not enable the router to accecpt http nor https requests.
- michaelkenwardSep 07, 2021Guru - Experienced User
robatl wrote:
Verified the manual, I did not see release notes the feature was being removed.
Unfortunately, Netgear isn't always as forthcoming as it might be on removed stuff.
One way to check would be to install the initial firmware and see if this is present.
Manuals have also got through the system with mistakes. A lot of that stuff is cut and paste from older documents.