NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

sinan60's avatar
sinan60
Aspirant
Aug 17, 2021

4GX Advanced III (Netgear AirCard 810S) not opening

Hi I have a problem with my 4GX Advanced III (Netgear AirCard 810S), when I push the power bottom it shows Telestar and 4XG and then go to black screen with "Shutting down" , it stay for long time ...
sinan60's avatar
sinan60
Aspirant
Aug 19, 2021

Hi

I did all but unfortunatly same, the screen not opening

AyeAyeAye's avatar
AyeAyeAye
Apprentice
Aug 19, 2021

 

Definitely try another battery if you can borrow one. 

My old dad worked on electronics and if I know one thing never trust a software/OS battery gauge over testing the battery & voltage reading itself. 

What does it display plugged into the mains with the battery out ? The same ? 

  • sinan60's avatar
    sinan60
    Aspirant
    Aug 19, 2021

    Thanks, I will .

    • AyeAyeAye's avatar
      AyeAyeAye
      Apprentice
      Aug 19, 2021

      Was editing as you replied^ 

       

      what does the screen say on mains only with no battery ? Still "shutting down" ? 

      If the battery is caput/shorting it can send wrong readings to the OS. 

       

      Can you connect it via usb to computer with no battery ? 

      • sinan60's avatar
        sinan60
        Aspirant
        Aug 19, 2021

        Yes I can