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Forum Discussion

duvoe's avatar
duvoe
Follower
Mar 05, 2022

5100 wrong battery installed message

5100 wrong battery installed message when powering on.
michaelkenward's avatar
michaelkenward
Guru - Experienced User
Mar 05, 2022
duvoe wrote:

5100

wrong battery installed message when powering on.

Message on what?

 

Netgear's Nighthawk WiFi Routers – the stuff covered in this section – don't have batteries.

 

 

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Mar 10, 2022

    Hi duvoe

     

    Are you using the battery that came with the unit?
    Please power on the device without the battery then check if you'll still get the error message. 
    Have you tried doing a factory reset? If not, please do so and provide us an update. 
    Kindly provide the device SKU (e.g. MR2100-xxxx) and firmware version. 
     

    Regards,
    Blanca
    Community Team