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Forum Discussion
Jim1348
Sep 10, 2019Aspirant
815S
My Netgear AC815S has been displaying a yellow triangle with an exclamation point in it. The message stated Mobile Broadband Disconnected. When I do a Factory Reset, it will be good for a while, but then returns to the Mobile Broadband Disconnected state.
Is there a more permanent solution for this? I have tried to do a Software Update and the device states that I have the most current software.
1 Reply
- Blanca_ONETGEAR Employee Retired
Hi Jim1348
Welcome to NETGEAR Community!
How often does it disconnect?
Do you have an option to 'Connect' when issue re-occur?
Who is your network provider?
Kindly set Auto connect to Always. Here's the reference:
http://www.downloads.netgear.com/files/aircard/AC810_Retail/AC810_UM_EN.pdf?cid=wmt_netgear_organic [page 45]
Regards,
Blanca
Community Team