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Forum Discussion

ferr_mark's avatar
ferr_mark
Aspirant
Jul 24, 2017

AC 790 unable to find firmware

Hi. I am not able to update my AirCard 790 to the latest firmware. I'm stuck on NTG9X35C_11.05.00.00   The firmware update screen stays on the "Searching for updates" screen.   Thanks
Firmware
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Jul 27, 2017

Hello ferr_mark


You would have to contact you ISP support about that they push the firmware updates.

 

DarrenM

  • ferr_mark's avatar
    ferr_mark
    Aspirant
    Jul 31, 2017

    Hi DarrenM,

    thanks for your reply.

     

    I have the unlocked version (so no carrier). Anyway I managed to get in touch with netgear support. Let's see what they say.

     

    Thanks,

    ferr_mark