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Forum Discussion
AC791L has been available for 6 months: Where's the Firmware Update?!?!?
The Netgear AC791L Jetpack for Verizon Wireless has now been available for 6 months. It went on sale in September of 2015. I purchased mine about a month later, in October. It's now February, 6 mo...
Hi,
I try install the update (from device menu and from web menu)...
Model: AC791L
SW: NTG9X35C_02.08.29.00
Config: F14.NTG.AC791L.0
Last check for update:
12/16/2016 6:46 PM
Software Update / Check Now
Software installation was
Unsuccessful.
OK
Any suggestions? Link to download firmware file directly?
Thank you.
PD:
I live outside of U.S. and use the device with other operator (no Verizon Wireless)
I try install the update (from device menu and from web menu)...
Model: AC791L
SW: NTG9X35C_02.08.29.00
Config: F14.NTG.AC791L.0
Last check for update:
12/16/2016 6:46 PM
Software Update / Check Now
Software installation was
Unsuccessful.
OK
Any suggestions? Link to download firmware file directly?
Thank you.
PD:
I live outside of U.S. and use the device with other operator (no Verizon Wireless)
Sadly, I think you'll need to use a Verizon SIM and/or be on the Verizon network for the update to work.
It doesn't look like there is a downloadable firmware update file (at least I couldn't find one online) that you can perform a non-OTA update.
The reason why I believe the above to be true is that after the new firmware announcement above, I tried updating from the device and it kept on giving me the same "Software installation was Unsuccessful." error message.
At that time, I was using an AT&T SIM from my work line. Try after try, it kept on giving me that error message. Out of a hunch, I popped in my Verizon SIM from my phone and it updated on the frist try.
After the update, I put back my AT&T SIM. I had to manually retype in the AT&T APN again via the web menu since the update seemed to wipe it out, but the AT&T SIM worked fine. Was able to connect to AT&T LTE Network.