NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Follower

Sep 15, 2020

AC797-100NAS AT&T Data Issue

Hi there, Purchased a brand new AC797 and an AT&T pay as you go SIM card and data plan. No matter what I do I can only get “AT&T H” service. AT&T have replaced the SIM card as a troubleshooting mea...

Blanca_O

NETGEAR Employee Retired

Sep 25, 2020

Hi atari800

Welcome to NETGEAR Community!

Have you tried to factory reset the device?

Kindly check the signal strength indicator. If it is poor, try moving the device to a location with a clear view of the sky.

Regards,
Blanca
Community Team