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Forum Discussion

tibr70's avatar
tibr70
Initiate
Jan 14, 2021

AC797 firmware

Hi, I have a 797 card which seems to work out of the box pretty well. However when using it for zoom calls it's got an unpleasant habit of dropping and rebooting every 10-15 minutes. I've tried to ...
Firmware
StevoSS's avatar
StevoSS
Aspirant
Apr 06, 2021
hey hook me up with the firmware too

When checking for firmware update
I gives update erro

Check for new software online:
Update Error
There was a problem updating your device. Please try again later.

Last checked at: 4/6/21 1:32 AM

Firmware
FW VersionNTG9X40C_30.00.08.04FW Build Date2019/11/21Web App VersionAC797-100NAS03.04.121.00Bootloader VersionNTG9X40C_30.00.08.04

Please can anyone advise the latest

Energy-x's avatar
Energy-x
Aspirant
Jun 10, 2021

I can only assume Netgear is not doing any firmware releases for this model at this point. Support, are you out there?

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Jun 14, 2021

    Hi Energy-x

     

    Can you also provide the current firmware version and PRI? 

     

    Regards,
    Blanca
    Community Team
     

     

    • Energy-x's avatar
      Energy-x
      Aspirant
      Jun 14, 2021
      AirCard AC797S
      FW Version NTG9X40C_30.00.08.04
      FW Build Date 2019/11/21
      PRI Version 02.00
      • Blanca_O's avatar
        Blanca_O
        NETGEAR Employee Retired
        Jun 14, 2021

        Hi Energy-x

         

        Thank you for responding. Let me check on this. I will get back to you for any updates.

         

        Regards,
        Blanca
        Community Team